Developing a Micro Tasking Online Crowdsourcing Platform for Handworkers

Abstract

Online crowdsourcing has emerged as economic solutions for digitally literate modern society. The use of non-standard employees is what defines the gig economy, in which the hired crowds execute short-term, on-demand micro job assignments for a range of people or companies. However, despite the existence of several local crowdsourcing app in the market, there is lack of study on the interaction model of a micro tasking online crowdsourcing platform for handworkers such as plumbing and piping, furniture and household items repairs, installation, electrical repairs, house modelling, carpeting and more. Hence, a prototype of virtual middleman system for handworker crowdsourcing is developed. The technical requirements and design principles of a web-based handworker crowdsourcing system are identified. Evaluation results of functionality, usability, interface and compatibility testing are presented where the prototype design and functionalities are well accepted by the respondents. and Essentially, this study contributes to the body of literature by granting a transferable technical requirements and economical potential of virtual middleman system for handworker crowdsourcing.